Team Lead — Flexible Schedule & Growth Opportunities

Philz Coffee; San Mateo (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Family life insurance

401(k) with company match

Flexible spending accounts

Commuter benefits

Mental health support

Holiday pay

Vacation & Sick Time

Team Member discounts

Free drinks

Discounted beans

Philz swag

Growth opportunities

Job summary

Philz Coffee in California is seeking a Team Lead (Shift Supervisor) to supervise daily shift activities, mentor a dynamic team, and uphold our commitment to exceptional service and drink quality.

You’ll lead by example, handle scheduling, training, safety programs, and community engagement, while rewarding performance and ensuring smooth operations across the store. Experience in fast-paced food service preferred; barista experience not required.

Qualifications

• Previous supervisory experience in a fast-paced food and beverage environment is preferred.
• If you’ve never been a barista, willingness to learn and passion for people will be taught.

Responsibilities

• Play to your team’s strengths by putting the right people in the right places at the right times.
• Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas.
• Develop strong relationships with customers and the local community.
• Assess the performance of your team members, including service and drink quality.
• Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.
• Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.
• Support promotions and new hires through in-store training.
• Help your Store Leader in executing operations and administrative duties.
• Be a key leader in implementing and maintaining Philz safety programs.

Skills

Supervisory experience

Job description

Philz Coffee in California is seeking a Team Lead (Shift Supervisor) to supervise daily shift activities, mentor a dynamic team, and uphold our commitment to exceptional service and drink quality.

You’ll lead by example, handle scheduling, training, safety programs, and community engagement, while rewarding performance and ensuring smooth operations across the store. Experience in fast-paced food service preferred; barista experience not required.