Shift Lead: Inspire a Fast-Paced Team, Flexible Hours

Taco Bell Corp.; Mesa (AZ); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Free degree program

Free meals

Flexible schedules

Vacation pay

Résumé du poste

The Taco Bell Corp. in Mesa, AZ is seeking a Shift Lead who will drive daily operations with energy and a focus on guest satisfaction. You will coach team members, ensure food safety, handle customer concerns, and partner with the GM on business initiatives to deliver results.

You will oversee shift tasks, manage cash and labor, and promote Taco Bell's culture while supporting training and performance feedback for your team in a fast-paced setting.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age

Responsabilités

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Connaissances

Leadership

Customer service

Communication

Team coaching

Cash handling

Description du poste

The Taco Bell Corp. in Mesa, AZ is seeking a Shift Lead who will drive daily operations with energy and a focus on guest satisfaction. You will coach team members, ensure food safety, handle customer concerns, and partner with the GM on business initiatives to deliver results.

You will oversee shift tasks, manage cash and labor, and promote Taco Bell's culture while supporting training and performance feedback for your team in a fast-paced setting.