Shift Lead I

Chuze Fitness; Anaheim (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Free gym membership

401k

Medical, dental, vision insurance

Discount on merchandise and smoothies

Free CPR/First Aid training

Growth opportunities

Paid time off and holidays

Job summary

Chuze Fitness in Anaheim, CA is hiring for a Lead 1 to support a vibrant member experience. You will lead by example, ensuring a welcoming atmosphere, efficient operations, and exceptional service while maintaining a spotless gym.

This position emphasizes frontline leadership and hands-on engagement with both members and staff. The role offers growth opportunities, a competitive hourly pay range, and comprehensive benefits for eligible employees, including health coverage and a free gym

Qualifications

• 1 year of customer service experience.
• Experience running shifts or leading a team.
• Teamwork mindset with ability to give/receive feedback.
• Ability to multi-task and handle shifting priorities with attention to detail.
• Excellent communication skills in person and over the phone.

Responsibilities

• Set and maintain standards in customer service by welcoming and interacting with members.
• Complete daily cleaning tasks and ensure gym presentation remains clean.
• Assist front desk operations: sign-ups, retail, amenities, phones, POS, and smoothies if applicable.
• Train front desk staff and uphold best practices from coaching, LMS paths, and Harassment Prevention training.
• Support daily shift operations: break coverage, delegate cleaning tasks, and manage opening/closing.

Skills

Customer service

Team leadership

Communication

Multitasking

Flexible hours

Education

High school diploma or GED

Job description

• Pay or shift range: $19.50 USD to $21.73 USD

Description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $19.50 - $21.73 / hour

As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and resilience in every aspect of our operations, with a strong focus on enhancing the member experience.

Responsibilities include but are not limited to the following:

• Set and maintain Chuze standards in customer service by welcoming and interacting with all members
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Assist in all aspects of front desk operations, including membership sign‑ups, retail presentation, amenities, answering phones, point‑of‑sale transactions, and making smoothies, if applicable
• Train all front desk employees and maintain knowledge of best practices and policies found in in‑person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
• Support in troubleshooting member inquiries and partner with management for escalated concerns
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email
• Attend and participate in regularly scheduled team meetings
• Accrued time off and paid holidays
• Medical, Dental, Vision, and other supplemental insurance
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Growth opportunities

Benefits for Part‑Time employees may differ.

Physical requirements:

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50 lbs.

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

Qualifications

Required

• Teamwork‑based mentality with the capacity to deliver and receive feedback
• Ability to multi‑task and handle shifting priorities with attention to detail
• Excellent communication skills in person and over the phone
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

Experience

• 1‑year customer service experience
• Previous experience running shifts or leading a team

Preferred

• High school graduate or GED

Equal Opportunity Employer Statement

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.