Shift Lead I

Chuze Fitness; Chula Vista (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Accrued PTO, sick leave, and paidholid

Medical, Dental, Vision, and other ins

401k

Free Chuze Fitness Membership

Discount on retail & smoothies

Free CPR, First Aid, AED Training

Free food handler training

Growth opportunities

Part-time benefits may differ

Job summary

Chuze Fitness is hiring a Lead 1 to support a vibrant, professional gym environment and enhance the member experience. You will lead by example, set standards, and ensure smooth front desk operations while delivering hospitality and service excellence.

The role focuses on creating a clean, welcoming space, guiding team performance, and maintaining engagement with members to uphold our culture of kindness.

Responsibilities

• Set and maintain Chuze standards by welcoming and engaging all members
• Complete daily cleaning tasks to keep gym presentation exceptionally clean
• Assist front desk ops: sign-ups, retail, amenities, phones, POS, smoothies if applicable
• Train front desk staff and follow LMS and Harassment Prevention policies
• Support daily shift ops: lunch breaks, delegate tasks, open/close duties
• Troubleshoot member inquiries and escalate with management when needed
• Manage club email, reports, and inventory counts
• Attend and participate in team meetings

Job description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

Job Description

Pay Range: $19.50 - $31.68 / hour

As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

Responsibilities Include But Are Not Limited To The Following

• Set and maintain Chuze standards in customer by welcoming and interacting with all members
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
• Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
• Support in troubleshooting member inquiries and partner with management for escalated concerns
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email
• Attend and participate in regularly scheduled team meetings

Perks & Benefits Include

• Accrued PTO, sick leave, and paid holidays
• Medical, Dental, Vision, and other supplemental insurance
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Growth opportunities
• Benefits for Part-Time employees may differ

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.