Lead Supervisor

Chuze Fitness; Encinitas (CA); On-site; USD 29,935 - 33,434; Full time

Benefits offered by this job

Free Chuze Fitness Membership

Discounts on retail purchases

Training and growth opportunities

Accrued PTO, sick leave, and paid holidays

Medical, Dental, Vision insurance

401k eligibility after 30 days

Job summary

Chuze Fitness is looking for a Lead II in Encinitas, CA, who will oversee team members and ensure an exceptional work environment. The role involves leading by example, enhancing member experiences, managing transactions, and training new staff.

The ideal candidate should have experience in a leadership position, excellent communication skills, and a commitment to customer service. Benefits include a free gym membership, medical insurance, and more.

Qualifications

• Experience in a leadership role, particularly in a customer-facing environment.
• Strong communication skills, able to interact clearly and effectively with members and staff.
• Ability to train and develop team members.

Responsibilities

• Oversee team members and ensure a professional environment.
• Ensure cleanliness and presentation of the gym at all times.
• Handle member transactions and resolve escalated concerns.
• Manage front desk administrative duties and software reporting.
• Train and onboard new team members.

Skills

Leadership

Customer service

Team collaboration

Job description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and a strong work ethic.

Job Description

Pay Range: $21.73 - $24.27 / hour

As Lead II, you will play a critical role in overseeing our Team Members and Shift Leads and ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for excellence and enhancing the member experience and team development.

Responsibilities

• Lead your team and set the example in welcoming, greeting, and interacting with all members, prospective members, and guests. Ability to identify deficits and improve upon current standards and processes
• Collaborate with your team to ensure daily cleaning tasks and gym presentation is always extraordinarily clean
• Membership sign‑ups and prospect tours, answering phones, point‑of‑sale transactions, managing escalated member concerns, and making and serving smoothies if applicable
• Maintain knowledge and assist members with all amenities, membership information and offerings, fitness programs, and equipment functions
• Ensure proper completion of opening and closing responsibilities, breaking employees for lunches and maintaining appropriate staff levels, and completing inventory counts and orders
• Supervise member management software reports and process data entry. Manage front desk administrative duties as needed
• Train and develop the team by providing coaching, ensuring timely completion of online training courses, and providing feedback to management for performance reviews
• Collaborate with the management team to onboard and recruit new team members

Perks & Benefits

• Free Chuze Fitness Membership
• Discounts on retail purchases and through vendor partners
• Training and growth opportunities
• Team building events and annual parties
• Accrued PTO, sick leave, and paid holidays
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• 401k (eligible after 30 days of employment)
• Benefits for Part‑Time employees may differ

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50 lbs