Shift Lead: High-Energy Team Leader & Safety Champion

Planet Fitness; Richmond (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Flynn Fitness is seeking a Shift Lead to supervise team members, ensure high standards of service, and maintain a clean, well-run fitness club. You will monitor performance, delegate tasks, and support staff to deliver an excellent member experience.

Reporting to the General Manager, you will enforce safety policies, manage schedules, train new hires, and help achieve sales goals while upholding Flynn Group values of care and integrity.

Qualifications

• Experience in hospitality or fitness environment preferred.
• Ability to interact professionally with members and staff.

Responsibilities

• Organize shift schedules for team members.
• Monitor attendance, tardiness and time off.
• Assign duties based on role and skills.
• Supervise and support team during shifts.
• Train new and current staff on tasks and policies.
• Handle member issues and resolve conflicts.
• Adhere to company policies, safety and employment standards.
• Maintain club cleanliness and equipment upkeep.
• Process transactions accurately and meet sales goals.

Skills

Customer Service

Communication

Problem Solving

Job description

Flynn Fitness is seeking a Shift Lead to supervise team members, ensure high standards of service, and maintain a clean, well-run fitness club. You will monitor performance, delegate tasks, and support staff to deliver an excellent member experience.

Reporting to the General Manager, you will enforce safety policies, manage schedules, train new hires, and help achieve sales goals while upholding Flynn Group values of care and integrity.