Shift Lead - High-Energy Fitness Club Ops

Flynn Group; New Hanover Township (NJ); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Flynn Fitness, part of Flynn Group, seeks a Shift Lead to supervise team members, ensure safety and high performance, and uphold standards in a busy Judgement Free Zone. You will coordinate schedules, train staff, handle customer issues, and ensure PCI-compliant POS transactions.

Join a fast-paced, welcoming gym environment where leadership, organization, and clear communication drive member satisfaction and smooth operations during shifts.

Qualificações

• Customer service excellence with interaction with customers and coworkers.
• Strong communication and interpersonal skills.
• Ability to analyze issues and propose solutions.

Responsabilidades

• Organizing shift schedules for team members.
• Monitoring attendance, tardiness, and time off.
• Assigning duties to specific employees based on role and skills.
• Supervising employees and assisting with tasks as necessary.
• Supervise performance and sharing feedback with both upper management and team members.
• Training new and current team members on tasks.
• Handling customer issues and managing conflicts.
• Adhering to company policies and health, safety and employment standards.
• Upholding integrity and security with member documents and sensitive information always.
• Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition.
• Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.

Conhecimentos

Customer Service

Communication

Problem Solving

Descrição da oferta de emprego

Flynn Fitness, part of Flynn Group, seeks a Shift Lead to supervise team members, ensure safety and high performance, and uphold standards in a busy Judgement Free Zone. You will coordinate schedules, train staff, handle customer issues, and ensure PCI-compliant POS transactions.

Join a fast-paced, welcoming gym environment where leadership, organization, and clear communication drive member satisfaction and smooth operations during shifts.