Shift Lead — High-Energy Team Builder

Planet Fitness; Reedley (CA); Presencial; USD 21 000 - 28 000; Tempo integral

Resumo da oferta

Flynn Group is seeking a motivated Shift Lead for our Planet Fitness location in Reedley, CA. You will supervise team members, monitor performance, and ensure safety and policy compliance while delivering excellent customer service in a high-energy environment.

Reporting to the General Manager, you will organize shift schedules, assign duties, train staff, resolve conflicts, and drive sales in accordance with PCI standards and company guidelines.

Qualificações

• Customer service excellence and strong interpersonal skills.
• Clear and empathetic communication with customers and staff.
• Ability to analyze issues and develop practical solutions.

Responsabilidades

• Organizing shift schedules for team members.
• Monitoring attendance, tardiness, and time off.
• Assigning duties based on role and skills.
• Supervising employees and providing feedback to management.
• Training new and current team members on tasks.
• Handling customer issues and managing conflicts.
• Upholding safety policies and PCI requirements.
• Maintaining club cleanliness and proper stocking.

Conhecimentos

Customer Service

Communication

Problem Solving

Descrição da oferta de emprego

Flynn Group is seeking a motivated Shift Lead for our Planet Fitness location in Reedley, CA. You will supervise team members, monitor performance, and ensure safety and policy compliance while delivering excellent customer service in a high-energy environment.

Reporting to the General Manager, you will organize shift schedules, assign duties, train staff, resolve conflicts, and drive sales in accordance with PCI standards and company guidelines.