Shift Lead — Hands-On Restaurant Leader

Five Guys logo; Lakeland (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Five Guys in Lakeland, FL is seeking a Shift Leader to guide daily operations and set the tone for each shift.

You'll work side-by-side with your team, lead by example, coach crew members, and ensure fast, friendly service that keeps guests coming back. This on-site role requires hands-on leadership in a high-volume kitchen and dining room. The position offers real growth opportunities within the company.

Qualifications

• 1–2 years of restaurant/retail/hospitality experience (leadership preferred).
• A team-first mindset with strong communication skills.
• Someone who leads by doing—not just directing.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

POS systems

Tools

POS systems

Job description

Five Guys in Lakeland, FL is seeking a Shift Leader to guide daily operations and set the tone for each shift.

You'll work side-by-side with your team, lead by example, coach crew members, and ensure fast, friendly service that keeps guests coming back. This on-site role requires hands-on leadership in a high-volume kitchen and dining room. The position offers real growth opportunities within the company.