Shift Lead: Hands-On Leader in a Fast-Paced Kitchen

Five Guys logo; Key West (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Five Guys in Key West, FL is seeking a Shift Leader to guide the team on busy shifts and model hands-on leadership. You will set the tone, supervise operations, and ensure every guest leaves satisfied.

Join a fast-paced kitchen environment where you’ll jump between roles from cashier to grill to dining room, delivering fast, accurate service and training new crew members. Growth into higher leadership roles is available.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Team-first mindset

Decision-making under pressure

POS familiarity

Tools

POS systems

Job description

Five Guys in Key West, FL is seeking a Shift Leader to guide the team on busy shifts and model hands-on leadership. You will set the tone, supervise operations, and ensure every guest leaves satisfied.

Join a fast-paced kitchen environment where you’ll jump between roles from cashier to grill to dining room, delivering fast, accurate service and training new crew members. Growth into higher leadership roles is available.