Hands-On Shift Lead — Fast-Paced, Growth Path

Five Guys logo; Kildeer (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Guys in Illinois is seeking a hands-on Shift Leader to run busy shifts, lead by example, and ensure every guest leaves impressed. You’ll rotate through positions, coach crew, and maintain fast, accurate service in a lively kitchen.

You’ll grow with a brand that values teamwork and customer satisfaction, with opportunities to advance to higher leadership roles and build a strong, positive culture on every shift.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• Strong communications skills and a team‑first mindset
• Leads by doing—not just directing

Responsibilities

• Lead the shift and run operations when management isn’t on site
• Jump into cashier, grill, prep, fries, dining room roles as needed
• Deliver fast, accurate service and create a great guest experience
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Customer service

POS systems

Tools

POS systems

Cash handling

Job description

Five Guys in Illinois is seeking a hands-on Shift Leader to run busy shifts, lead by example, and ensure every guest leaves impressed. You’ll rotate through positions, coach crew, and maintain fast, accurate service in a lively kitchen.

You’ll grow with a brand that values teamwork and customer satisfaction, with opportunities to advance to higher leadership roles and build a strong, positive culture on every shift.