Shift Lead – Guest Services & Retail Support

Pilot Company; Lake Station (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Lake Station, Indiana is seeking a team-oriented individual to oversee a small shift of cashiers and process merchandise and fuel transactions. The role requires leading a shift, handling cash and card payments, and upholding company policies while delivering friendly guest service.

In addition to a competitive hourly wage starting at 12.60 to 17.85 per hour, the position offers benefits such as nationwide medical/dental/vision, 401(k), tuition reimbursement, and a flexible

Qualifications

• Experience leading a small shift of cashiers.
• Ability to process cash, credit and debit transactions.
• Ensure compliance with company policies and procedures.

Responsibilities

• Lead a shift of one-to-two cashiers and process transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area.
• Promote products using suggested selling methods.
• Provide quality service to every guest and resolve issues.
• Assist with deli, cleaning showers/restrooms, stocking.
• Ensure compliance with rules, regulations, policies, procedures.
• Perform other duties as assigned.

Skills

Cash handling

Shift leadership

Customer service

Conflict resolution

Attention to detail

Job description

Pilot Company in Lake Station, Indiana is seeking a team-oriented individual to oversee a small shift of cashiers and process merchandise and fuel transactions. The role requires leading a shift, handling cash and card payments, and upholding company policies while delivering friendly guest service.

In addition to a competitive hourly wage starting at 12.60 to 17.85 per hour, the position offers benefits such as nationwide medical/dental/vision, 401(k), tuition reimbursement, and a flexible