Shift Lead: Guest Service & Operations

Concessions International; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Shift differential

Job summary

Concessions International is seeking a restaurant supervisor to support daily operations and help lead staff in the absence of management. The role emphasizes guest service, opening/closing duties, cash management, inventory, and adherence to safety standards.

The ideal candidate will have prior supervisory experience, strong communication, and ServSafe certification. A high school diploma or GED is required, with benefits including a structured training environment and opportunity to advance.

Qualifications

• Requires high school diploma or GED.
• 1–2 years customer service and supervisory experience preferred.
• Must obtain alcohol awareness and ServSafe certification.

Responsibilities

• Provide superior guest service and greeting to guests.
• Explain and upsell menu offerings and promotions.
• Handle cash transactions with proper paperwork.
• Cook and store food per standards and ensure proper labeling.

Skills

Customer service

Supervisory experience

ServSafe certification

Communication skills

Safety awareness

Education

High school diploma or GED

Job description

Concessions International is seeking a restaurant supervisor to support daily operations and help lead staff in the absence of management. The role emphasizes guest service, opening/closing duties, cash management, inventory, and adherence to safety standards.

The ideal candidate will have prior supervisory experience, strong communication, and ServSafe certification. A high school diploma or GED is required, with benefits including a structured training environment and opportunity to advance.