Shift Lead: Guest Experience & Team Leader

Velvet Taco; Georgetown (TX); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Excellent Pay

PTO starting from first paycheck

Health benefits for FT/PT

Commuter Benefits

Laid Back Uniform & Swag

Free Tacos

Culture that celebrates individuality

Tattoo reimbursement

Job summary

Velvet Taco is seeking a team member to help lead our hourly staff at the Georgetown, TX location. You will greet guests, uphold our standard procedures and recipes, and assist with opening, mid, and closing duties to ensure a smooth shift.

Responsibilities include cash handling, POS setup, and ensuring a positive guest experience while maintaining food safety and cleanliness in a fast-paced setting. If you’re energetic and reliable, you’ll fit well with our team at Velvet Taco.

Qualifications

• Experience in a fast-paced hospitality environment.
• Ability to open/close shifts and manage POS.
• Demonstrated leadership in a team setting.

Responsibilities

• Manage hourly team members and interact with guests in a friendly, professional manner.
• Execute opening, mid, and closing duties daily following procedures and recipes.
• Handle guest concerns and guide to positive resolutions.
• Perform cash handling, set up POS drawers, run comps and voids, and manage deposits.
• Motivate team members to follow procedures and maintain a positive guest experience.
• De-escalate conflicts between team members and ensure everyone is heard.
• Support management with inventory processes.
• Prioritize food safety with line checks, shelf storage, and date checks.

Skills

Leadership

Customer service

Time management

Communication

Problem solving

Cash handling

Teamwork

Job description

Velvet Taco is seeking a team member to help lead our hourly staff at the Georgetown, TX location. You will greet guests, uphold our standard procedures and recipes, and assist with opening, mid, and closing duties to ensure a smooth shift.

Responsibilities include cash handling, POS setup, and ensuring a positive guest experience while maintaining food safety and cleanliness in a fast-paced setting. If you’re energetic and reliable, you’ll fit well with our team at Velvet Taco.