Shift Leader & Guest Experience Coach

Harri; Parker (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay with leadership

Paid training and leadership developm

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals and discounts

Job summary

Jack in the Box is seeking a hands-on Team Leader to model leadership on the shift, support crew members, and ensure great guest experiences. You will work closely with management to maintain smooth operations while fostering a respectful, inclusive workplace.

This role is ideal for someone ready to mentor others, grow within the franchise, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Previous experience in fast food or customer service preferred.
• Natural leadership skills and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Communication

Problem solving

Reliability

Customer service

Job description

Jack in the Box is seeking a hands-on Team Leader to model leadership on the shift, support crew members, and ensure great guest experiences. You will work closely with management to maintain smooth operations while fostering a respectful, inclusive workplace.

This role is ideal for someone ready to mentor others, grow within the franchise, and help create an environment where employees feel valued and guests feel welcomed.