Shift Lead: Guest Experience & Team Coach

Taco Bell; Hazel Park (MI); Hybrid; USD 16,479 - 23,470; Full time

Benefits offered by this job

$14.50+ per hour based on experience

$1950 Annual Potential in Period Bonus

Flexible Scheduling - Full & Part Time Positions

Next Day Pay

$250 Employee Referral Bonus Opportunities

Free Employee Meals

401(k) Options

Health Insurance Opportunities

Scholarship Opportunities

Job summary

A fast-food restaurant chain is looking for a passionate Shift Lead in Hazel Park, Michigan. In this role, you will motivate and guide the team, ensuring high customer satisfaction and operational excellence. You will provide constructive feedback, help train new team members, and collaborate on business initiatives. Ideal candidates have experience in a restaurant or retail environment, strong communication and leadership skills, and are eager to drive results in a fast-paced setting.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee Team Members' completion of Shift Excellence tasks.
• Resolve customer complaints quickly and maintain positive customer relations.

Skills

Restaurant/retail experience

Leadership

Excellent communication skills

Basic Math skills

Conflict resolution

Job description

A fast-food restaurant chain is looking for a passionate Shift Lead in Hazel Park, Michigan. In this role, you will motivate and guide the team, ensuring high customer satisfaction and operational excellence. You will provide constructive feedback, help train new team members, and collaborate on business initiatives. Ideal candidates have experience in a restaurant or retail environment, strong communication and leadership skills, and are eager to drive results in a fast-paced setting.