Shift Lead - Lead Team, Drive Guest Satisfaction

Taco Bell; Allen Park (MI); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Free meals

Flexible schedules

Medical benefits

401k retirement plan

Discounts on various services

Job summary

A leading fast-food restaurant is seeking a Shift Lead in Allen Park, Michigan. In this role, you will drive your team to achieve high standards and ensure customer satisfaction. Responsibilities include managing shifts, resolving complaints, and overseeing team member performance. Ideal candidates will have restaurant experience and strong leadership skills. The position offers competitive pay, flexible schedules, and benefits such as free meals and educational programs.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication skills and organization required.
• Ability to lift up to 45 lbs.

Responsibilities

• Lead shifts while ensuring customer satisfaction.
• Oversee Team Members' tasks and maintain appearance.
• Handle customer complaints quickly and maintain relations.
• Assist with Profit & Loss management.

Skills

Restaurant/retail experience

Communication skills

Management and leadership skills

Organizational skills

Basic Math skills

Job description

A leading fast-food restaurant is seeking a Shift Lead in Allen Park, Michigan. In this role, you will drive your team to achieve high standards and ensure customer satisfaction. Responsibilities include managing shifts, resolving complaints, and overseeing team member performance. Ideal candidates will have restaurant experience and strong leadership skills. The position offers competitive pay, flexible schedules, and benefits such as free meals and educational programs.