Shift Lead - Lead Team, Drive Guest Satisfaction
Taco Bell
14 days+
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Job summary
A popular fast-food restaurant is seeking a Shift Lead in Farmington Hills, Michigan. The ideal candidate will take charge of shifts, ensuring customer satisfaction and coaching the team for success. Responsibilities include managing day-to-day operations, resolving complaints, and maintaining health and safety standards. The role offers competitive pay, flexible schedules, and benefits such as free meals and educational programs. This position is perfect for those who thrive in fast-paced environments and are ready to drive results.
Qualifications
- 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
- Must be at least 18 years of age.
- Excellent communication skills, management/leadership and organizational skills.
- Must have access to reliable transportation.
Responsibilities
- Lead shifts effectively to meet company standards.
- Ensure consistent customer satisfaction and maintain clean appearances.
- Resolve customer complaints and provide employee feedback.
- Assist in training and screening Team Member candidates.
Skills
Excellent communication skills
Management and leadership skills
Organizational skills
Basic math skills
Job description
A popular fast-food restaurant is seeking a Shift Lead in Farmington Hills, Michigan. The ideal candidate will take charge of shifts, ensuring customer satisfaction and coaching the team for success. Responsibilities include managing day-to-day operations, resolving complaints, and maintaining health and safety standards. The role offers competitive pay, flexible schedules, and benefits such as free meals and educational programs. This position is perfect for those who thrive in fast-paced environments and are ready to drive results.
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