Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Farmington Hills (MI); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k

PTO including vacation and sick leave

Tuition reimbursement

Job summary

A popular fast-casual dining chain seeks a Shift Lead in Farmington Hills, MI. The role focuses on executing restaurant operations, ensuring excellent guest service and food quality, and maintaining compliance with policies. Key responsibilities include training team members, monitoring performance metrics, and fostering a positive work environment. Ideal candidates should have 6 months of restaurant operations experience, strong communication skills, and a high school diploma. Competitive benefits offered.

Qualifications

• Must be at least 18 years old.
• Must complete Shift Lead training classes.
• Must have access to adequate transportation.

Responsibilities

• Ensure cleanliness and maintenance of the restaurant.
• Train employees and uphold company standards.
• Monitor costs and adhere to budget goals.
• Interact with guests and resolve concerns professionally.

Skills

Communication in English

ServSafe Certification

Reading and Writing Skills

Math Skills

Computer/POS skills

Spanish comprehension

Education

High school diploma or equivalent

Job description

A popular fast-casual dining chain seeks a Shift Lead in Farmington Hills, MI. The role focuses on executing restaurant operations, ensuring excellent guest service and food quality, and maintaining compliance with policies. Key responsibilities include training team members, monitoring performance metrics, and fostering a positive work environment. Ideal candidates should have 6 months of restaurant operations experience, strong communication skills, and a high school diploma. Competitive benefits offered.