Shift Lead - Guest Experience & Team Builder

United Premium Brands; Westfield (IN); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Tips

Insurance after 60 days

Paid Training

Paid Time Off

Flexible hours

Employee Discounts

Job summary

Tropical Smoothie Café is hiring for a Café Shift Lead to help deliver exceptional guest experiences and lead crew members in a fast-paced environment. You will share product information, ensure safety and quality, and help maintain a positive, energetic team culture.

This role emphasizes reliability, strong communication, and flexibility in scheduling, with opportunities for growth and ongoing training.

Qualifications

• Clearly motivated individuals who deliver great guest experiences.
• Strong communication with customers and coworkers.
• Team players who contribute to a positive work environment.
• Dependable and reliable with schedule adherence.
• Knowledge of proper food handling and safety practices.
• Excellent interpersonal skills.

Responsibilities

• Deliver the guest service experience with hospitality and care.
• Share concise details about products and promotions to guests.
• Uphold product and service standards.
• Foster teamwork among crew and management.
• Prepare orders accurately and in a timely manner.
• Collaborate with teammates to meet service goals.
• Maintain knowledge of menu and offerings.
• Meet schedule expectations and be reliable.

Skills

Customer service

Communication

Teamwork

Reliability

Food safe handling

Job description

Tropical Smoothie Café is hiring for a Café Shift Lead to help deliver exceptional guest experiences and lead crew members in a fast-paced environment. You will share product information, ensure safety and quality, and help maintain a positive, energetic team culture.

This role emphasizes reliability, strong communication, and flexibility in scheduling, with opportunities for growth and ongoing training.