Guest Experience Shift Leader — Flexible Hours

United Premium Brands; Carmel (IN); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Tips

Insurance after 60 days

Paid training

Paid time off

Flexible hours

Growth opportunities

Employee discounts

Healthy environment

Job summary

Tropical Smoothie Café at United Premium Brands is seeking a Café Shift Lead to inspire excellent guest experiences and develop a friendly, high-performing crew. You will supervise 2–5 team members per shift, ensure food safety, and maintain a clean, welcoming environment while delivering fast, accurate orders.

Join a vibrant team that values energetic, customer-focused hospitality and opportunities for growth. Competitive hourly pay, tips, and benefits after the introductory period are offered.

Qualifications

• Highly motivated and hardworking individuals.
• Role models who lead by example.
• Go-getters with a strong work ethic.
• Vibrant, energetic team players.
• Ability to follow instructions and safety precautions when preparing food and smoothies.
• Possesses excellent communication and interpersonal skills with customers and coworkers.
• Ability to lead a crew of 2 to 5 people per shift.
• Effectively communicate with Assistant General Manager and General Manager.

Responsibilities

• Deliver the ultimate guest service experience with strong customer service skills needed.
• Communicate concise details about TSC products and information to all guests.
• Be responsible for product and guest service standards.
• Form an environment of Teamwork and assisting in developing team members.
• Prepare orders in a timely and accurate manner.
• Work well with Crew Members and Managers.
• Maintaining cleanliness and proper sanitation practices.

Skills

Motivated workers

Lead by example

Strong work ethic

Team player

Follow safety procedures

Communication skills

Crew leadership

Manager communication

Job description

Tropical Smoothie Café at United Premium Brands is seeking a Café Shift Lead to inspire excellent guest experiences and develop a friendly, high-performing crew. You will supervise 2–5 team members per shift, ensure food safety, and maintain a clean, welcoming environment while delivering fast, accurate orders.

Join a vibrant team that values energetic, customer-focused hospitality and opportunities for growth. Competitive hourly pay, tips, and benefits after the introductory period are offered.