Cafe Shift Leader — Hospitality & Team Training

Salón Večná kráska; Orlando (FL); On-site; USD 20,664 - 26,174; Part time

Job summary

Tropical Smoothie Cafe is seeking a Part-time Crew Leader to support daily operations and lead the team in delivering excellent guest experiences. You will supervise crew, train staff, and ensure standards across all cafe stations in a fast-paced environment.

Ideal candidates will have supervisory experience, strong leadership, and a commitment to hospitality. This role involves varied shifts, including early mornings, evenings, weekends and holidays, with a focus on teamwork and operational

Qualifications

• Must have supervisor experience
• Ability to lead and coach crew members
• Provide unparalleled hospitality to customers

Responsibilities

• Interact with crew and customers using Tropitude to foster a positive atmosphere
• Deliver unparalleled hospitality to every customer
• Ensure each cafe station meets Tropical Smoothie Cafe standards
• Train and coach crew members during each shift
• Use tools to manage labor and control inventory
• Perform additional tasks to run the cafe
• Lead crew members by modeling Tropical Smoothie Cafe core values
• Comply with uniform and hygiene policies

Skills

Supervisor experience

Crew leadership

Customer service

Job description

Tropical Smoothie Cafe is seeking a Part-time Crew Leader to support daily operations and lead the team in delivering excellent guest experiences. You will supervise crew, train staff, and ensure standards across all cafe stations in a fast-paced environment.

Ideal candidates will have supervisory experience, strong leadership, and a commitment to hospitality. This role involves varied shifts, including early mornings, evenings, weekends and holidays, with a focus on teamwork and operational