Shift Leader

Tropical Smoothie Cafe; Georgetown (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule options

Employee discount on food and drinks

Paid training

Job summary

Tropical Smoothie Cafe in Texas is seeking a Team Leader to drive hospitality excellence and lead a fast-paced cafe.

You will train crew, coach shifts, and ensure all stations meet brand standards while delivering an upbeat Tropitude experience. Flexibility for early mornings and weekends is expected; growth opportunities are available within the company.

Qualifications

• Prior experience in a leadership role within the hospitality industry.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Lead crew members by demonstrating Tropical Smoothie Cafe's core values in all interactions.
• Train and coach crew members during each shift to uphold brand standards.
• Ensure each station operates to Tropical Smoothie Cafe standards.
• Oversee scheduling, labor, and inventory controls.

Skills

Leadership experience

Hospitality experience

Tools

Labor management tools

Job description

Tropical Smoothie Cafe - Team Leader

Are you looking for a fun and dynamic working environment? Do you have a passion and willingness for delivering unparalleled hospitality? If so, we have the perfect opportunity for you!

Tropical Smoothie Café is a leading brand in the Food & Beverage industry, inspiring a healthier lifestyle with amazing food and delicious smoothies. As a Shift Leader, you will play a key role in delivering on our promise by embodying our four values: Solid Relationships, Thinking Bigger, Creative Spirit, and Inspiring Better.

ESSENTIAL FUNCTIONS

• Interact with crew members and customers using our unique "Tropitude" to create a positive and fun atmosphere.
• Deliver unparalleled hospitality to each customer, ensuring they have an amazing experience.
• Be knowledgeable and proficient in each position within the cafe.
• Successfully complete the Café Basics Training Program and Certified Trainer Program.
• Ensure each station is operating to Tropical Smoothie Cafe's standards.
• Train and coach crew members during each shift to uphold brand standards.
• Utilize tools to accomplish goals, manage labor, and control inventory.
• Perform any additional tasks necessary to run the cafe smoothly.

Requirements:

• Prior experience in a leadership role within the hospitality industry.
• Legally able to work within State and Federal guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout each shift.
• Bending, lifting, and carrying up to 50 pounds for stocking, refilling ice, or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are eight hours, but this may vary.
• Expect some early mornings, late evenings, weekends, and/or holiday hours, with additional opening/closing responsibilities.
• Lead crew members by demonstrating Tropical Smoothie Cafe's core values in all interactions.
• Comply with the Tropical Smoothie Cafe Employee Handbook, uniform, and personal hygiene policies for each shift.

In addition to being part of a fun and upbeat environment with no fryers, we offer a range of benefits and perks including:

• Flexible schedule options to accommodate your needs.
• Employee discount on our delicious food and smoothies.
• Paid training to ensure your success in the role.
• Opportunities for growth and development within the company.
• Competitive base pay supplemented by tips (average tips as of October 2024 is $2.50/hr-$3.50/hr).
• Other additional benefits.

If you are a highly skilled, motivated, and enthusiastic individual who enjoys working in a fast-paced environment, then this is the perfect opportunity for you.

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun!
Our Crew Members and Leaders are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.
If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Member.