Shift Lead - Guest Experience & Store Operations

Walgreens; Matthews (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Matthews, NC is hiring for a store associate role focused on opening/closing procedures, cash handling, and maintaining store readiness. You will enhance customer experiences by greeting customers, assisting with products, and solving issues to ensure satisfaction.

The role emphasizes teamwork, inventory accuracy, and adherence to store policies, with opportunities to develop leadership skills and participate in operational tasks throughout shifts.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control is a plus.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness for business.
• Complete product returns, refunds, cash drops, and provide change as requested.
• Engage customers and patients, resolve issues, and deliver a positive customer experience.
• Assist with backroom, inventory counts, pricing changes, and store cleanliness and appearance.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license (state)

Job description

Walgreens in Matthews, NC is hiring for a store associate role focused on opening/closing procedures, cash handling, and maintaining store readiness. You will enhance customer experiences by greeting customers, assisting with products, and solving issues to ensure satisfaction.

The role emphasizes teamwork, inventory accuracy, and adherence to store policies, with opportunities to develop leadership skills and participate in operational tasks throughout shifts.