Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Gastonia (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Gastonia, NC is seeking a dependable teammate to manage store operations when management is not present. You will open/close the store, handle cash, and ensure the back area and stockroom are ready for the business day, including deliveries through the back door.

The role focuses on delivering a distinctive customer experience, greeting customers, resolving questions, and supporting the team with daily tasks to keep service fast and friendly.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.

Responsibilities

• Open and close the store in absence of management, including cash handling and ensuring readiness for business.
• Complete cash drops, returns, refunds, and ensure proper cash register records.
• Deliver a distinctive and delightful customer experience and train teammates in service best practices.

Skills

Leadership experience

Job description

Walgreens in Gastonia, NC is seeking a dependable teammate to manage store operations when management is not present. You will open/close the store, handle cash, and ensure the back area and stockroom are ready for the business day, including deliveries through the back door.

The role focuses on delivering a distinctive customer experience, greeting customers, resolving questions, and supporting the team with daily tasks to keep service fast and friendly.