Store Shift Lead: Customer Experience & Operations

Walgreens; North Carolina; On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in North Carolina is seeking a store operations associate to open and close the store when management is absent, handle cash, and ensure readiness for business hours. You will greet customers, assist with products, and provide proactive service to create a positive shopping experience.

Responsibilities include maintaining accurate pricing and inventory, supporting displays and resets, and processing sales with attention to accuracy and compliance in a fast-paced retail environment.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete returns, voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers by greeting and assisting with products and services to ensure a positive experience.
• Prepare and supervise backroom operations, pricing, signage, and displays; maintain inventory accuracy.
• Register sales, verify prices, record errors, and handle voids as needed.

Skills

Leadership experience

Retail knowledge

English fluency

Job description

Walgreens in North Carolina is seeking a store operations associate to open and close the store when management is absent, handle cash, and ensure readiness for business hours. You will greet customers, assist with products, and provide proactive service to create a positive shopping experience.

Responsibilities include maintaining accurate pricing and inventory, supporting displays and resets, and processing sales with attention to accuracy and compliance in a fast-paced retail environment.