Shift Lead: Guest Experience & Operations Coach

Anchor Point Management Group; Kendall Heights (OH); On-site; USD 15,773 - 22,730; Part time

Job summary

Anchor Point Management Group is hiring a shift leader for their location in Massillon, OH. This position provides additional management coverage and direct supervision of operations during shifts. Responsibilities include driving customer service, maintaining cleanliness, and ensuring compliance with food safety regulations.

Candidates should have at least 6 months in a supervisory role, a high school diploma or GED, and the ability to work flexible hours. The shift leader will also train team members and handle operational tasks.

Qualifications

• Must be at least 18 years old.
• Completed all required learning zone training and certifications.
• Possess a minimum of 6 months supervisory experience.

Responsibilities

• Greet customers and accurately take orders.
• Prepare food and maintain sanitation standards.
• Manage shifts and ensure compliance with workplace laws.

Skills

Customer service

Conflict resolution

Team management

Basic math skills

Communication skills

Education

High school diploma or GED

Job description

Anchor Point Management Group is hiring a shift leader for their location in Massillon, OH. This position provides additional management coverage and direct supervision of operations during shifts. Responsibilities include driving customer service, maintaining cleanliness, and ensuring compliance with food safety regulations.

Candidates should have at least 6 months in a supervisory role, a high school diploma or GED, and the ability to work flexible hours. The shift leader will also train team members and handle operational tasks.