Shift Lead: Customer Service & Operations Coach

Anchor Point Management Group; Lakewood (OH); On-site; USD 15,773 - 22,730; Full time

Job summary

Anchor Point Management Group is looking for a Shift Leader in Lakewood, OH, to provide management coverage and supervise operations during shifts. Responsibilities include ensuring high standards of customer service, cleanliness, and food safety.

The ideal candidate will be at least 18 years old, preferably with supervisory experience in a service-related field. This is an hourly position with potential for promotion from within.

Qualifications

• Must be at least 18 years old.
• Minimum of 6 months in a shift management or supervisory role.
• Legal right to work in the United States.

Responsibilities

• Greet customers and take their orders accurately.
• Maintain cleanliness and sanitation of the restaurant.
• Manage shifts ensuring compliance with workplace laws.
• Conduct daily inventory monitoring and performance assessment.

Skills

Customer service

Food safety compliance

Team management

Communication skills

Basic math skills

Education

High school diploma or GED

Job description

Anchor Point Management Group is looking for a Shift Leader in Lakewood, OH, to provide management coverage and supervise operations during shifts. Responsibilities include ensuring high standards of customer service, cleanliness, and food safety.

The ideal candidate will be at least 18 years old, preferably with supervisory experience in a service-related field. This is an hourly position with potential for promotion from within.