Shift Lead: Guest Experience & Operations

Little Caesars; Portland (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Little Caesars is seeking an Assistant Manager to oversee shift operations, guest experience, and sales performance in a fast‑food setting. You will supervise Colleagues, ensure brand standards, and drive profitability during your shift.

Responsibilities include leading team members, handling cash, maintaining safety standards, and promoting in‑store promotions to boost sales while delivering exceptional customer service.

Qualifications

• Experience delivering great guest service in a fast‑paced environment.
• Proven ability to lead a team and coach colleagues on shift.
• Knowledge of food safety procedures and cash handling basics.

Responsibilities

• Serve customers accurate, complete orders within service goals.
• Lead shift team, assign tasks, train and provide feedback.
• Promote sales through in‑store promotions and upselling.
• Enforce safety, security, and cash handling procedures.
• Open/close shifts, count drawers, and manage line flow.
• Resolve guest issues to ensure satisfaction and profitability.

Skills

Guest service

Team leadership

Cash handling

Food safety

Operations

Job description

Little Caesars is seeking an Assistant Manager to oversee shift operations, guest experience, and sales performance in a fast‑food setting. You will supervise Colleagues, ensure brand standards, and drive profitability during your shift.

Responsibilities include leading team members, handling cash, maintaining safety standards, and promoting in‑store promotions to boost sales while delivering exceptional customer service.