Shift Leader: Guest Experience & Team Coach

Harri; Atascadero (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Leadership training

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals

Job summary

Jack in the Box is seeking a Team Leader to guide shift operations and support crew members in delivering exceptional guest experiences. You’ll collaborate with management to keep daily operations smooth and foster a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to advance into leadership, mentor others, and contribute to an environment where employees feel valued and guests feel welcomed.

Qualifications

• Experience leading teams in fast-paced settings
• Excellent verbal and written communication
• Ability to analyze situations and resolve issues quickly
• Dependable, professional, and trustworthy in duties

Responsibilities

• Lead and support crew during assigned shifts
• Set the example for guest service and teamwork
• Assist with opening and closing duties as needed
• Ensure food quality, speed, and cleanliness standards
• Coach, train, and motivate team members on the floor
• Resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership experience

Strong communication

Problem solving

Dependability

Professionalism

Respectful workplace

Job description

Jack in the Box is seeking a Team Leader to guide shift operations and support crew members in delivering exceptional guest experiences. You’ll collaborate with management to keep daily operations smooth and foster a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to advance into leadership, mentor others, and contribute to an environment where employees feel valued and guests feel welcomed.