Shift Lead — Lead a Fast-Paced Team & Grow Your Career

HPC Chkn Operations, LLC dba Popeye’s; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Benefits

Paid time off

Team culture

Job summary

Popeyes Louisiana Kitchen is seeking a Shift Manager to lead the shift, supervise crew, and ensure high-quality, guest-focused service. You’ll help keep operations smooth, motivate the team, and uphold Popeyes’ renowned standards in a fast-paced setting.

Responsibilities include supervising staff, training new teammates, managing inventory, and ensuring food safety and guest satisfaction. A collaborative leader with strong communication shines here.

Qualifications

• Proven ability to lead a restaurant team
• Experience training new team members
• Strong communication and guest service skills
• Familiarity with POS and inventory procedures
• Knowledge of food safety regulations

Responsibilities

• Lead the shift and supervise restaurant staff
• Ensure fast, friendly service and accuracy
• Train new team members on policies and guest service
• Monitor inventory and assist with supply orders
• Oversee food prep and safety standards
• Resolve guest concerns professionally
• Support management in staffing, costs, and cleanliness
• Lead regular team huddles to share updates

Skills

Leadership

Staff Training

Customer Service

Communication

Inventory Management

Food Safety

Tools

POS systems

Job description

Popeyes Louisiana Kitchen is seeking a Shift Manager to lead the shift, supervise crew, and ensure high-quality, guest-focused service. You’ll help keep operations smooth, motivate the team, and uphold Popeyes’ renowned standards in a fast-paced setting.

Responsibilities include supervising staff, training new teammates, managing inventory, and ensuring food safety and guest satisfaction. A collaborative leader with strong communication shines here.