Shift Leader: Grow with Us, Lead Team & Serve Guests

Popeyes-01d9eb60; Buford (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Annual bonus

Free shift meal

Free uniform

Paid time off

Love Program

MemberDeals discounts

Career advancement

Job summary

Popeyes Louisiana Kitchen in Buford, GA is seeking a Shift Manager to oversee daily restaurant operations in the absence of the General Manager. You will lead a positive team, ensure quality food, and deliver outstanding customer service during fast-paced shifts.

This role offers growth opportunities, bonus eligibility, and benefits such as health insurance, paid time off, free meals, and uniforms. Join a high-energy team committed to great guest experiences.

Qualifications

• Exceed customer expectations and promote Popeyes culture.
• Friendly, professional, positive attitude.
• Collaborate with team for smooth operations.
• Prompt and regular shift attendance.
• At least 18 years old.
• Comfortable in fast-paced environment.
• Willingness to learn and teach others the Popeyes way.
• Safely operate and clean kitchen equipment.

Responsibilities

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team
• Providing new hire training & ongoing training & development of Team Members
• Completing all necessary logs & paperwork
• Providing prompt & friendly customer service duties such as taking our guest’s orders & processing payments accurately & upselling/cross-selling when appropriate
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following Popeyes procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc.
• Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages.Unpacking deliveries & stocking inventory items as needed

Skills

Customer service

Team leadership

Training and development

Attendance

Integrity

Job description

Popeyes Louisiana Kitchen in Buford, GA is seeking a Shift Manager to oversee daily restaurant operations in the absence of the General Manager. You will lead a positive team, ensure quality food, and deliver outstanding customer service during fast-paced shifts.

This role offers growth opportunities, bonus eligibility, and benefits such as health insurance, paid time off, free meals, and uniforms. Join a high-energy team committed to great guest experiences.