Shift Lead: Grow, Coach Talent, Flexible Hours

Krystal Restaurants LLC; Chattanooga (TN); On-site; USD 28,000 - 42,000; Full time

Job summary

Krystal Restaurants LLC in Tennessee is seeking an entry-mid level Shift Leader to support store operations, ensure Krystal standards, supervise food prep, service, and facilities, and coach A+ talent to hit key results in People, Customer, Sales and Profit.

You will work with the management team to deliver strong guest experiences, uphold safety and quality, manage cash and inventory, and maintain flexibility with scheduling, including nights and weekends.

Qualifications

• Must be at least 21 years of age.
• Servsafe certification required.
• High School Diploma or GED preferred with one or more years restaurant experience.
• Systems & Software - proficient level knowledge of Microsoft Office software applications.
• Must be able to work a flexible schedule including days, nights, overnights, & weekends.
• May be required to travel to other locations, e.g. other stores, bank, meetings as business dictates

Responsibilities

• Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal’s tools and processes.
• Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.
• Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.
• Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.
• Ensures that food safety standards are met through direct observation while running their shifts.
• Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
• Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.

Skills

Customer Focus

Initiative

Action Oriented

Team Player

Education

High School Diploma or GED

Servsafe certification

Tools

Microsoft Office

Job description

Krystal Restaurants LLC in Tennessee is seeking an entry-mid level Shift Leader to support store operations, ensure Krystal standards, supervise food prep, service, and facilities, and coach A+ talent to hit key results in People, Customer, Sales and Profit.

You will work with the management team to deliver strong guest experiences, uphold safety and quality, manage cash and inventory, and maintain flexibility with scheduling, including nights and weekends.