Shift Lead — Front-Store Ops & Customer Experience

Walgreens Co.; Huntington Beach (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a team member to help open and close the store when management is absent, handling cash, and ensuring the floor and stock room are ready for business.

The role focuses on delivering a delightful customer experience and assisting with products and services. Responsibilities include handling returns, refunds, and cash drops, supporting vendor deliveries, maintaining inventory accuracy, and ensuring proper pricing and signage.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops with accurate records.
• Models and delivers a distinctive customer experience and assists customers with products and services.
• Owns and communicates store tasks when management is not present; coordinates with team members.
• Maintains accurate inventory counts and ensures proper pricing and signage in store areas.
• Assists with vendor deliveries and backdoor access for deliveries; supports stockroom and sales areas.

Skills

Leadership

Retail experience

Customer service

Education

PTCB certification

Job description

Walgreens Co. is seeking a team member to help open and close the store when management is absent, handling cash, and ensuring the floor and stock room are ready for business.

The role focuses on delivering a delightful customer experience and assisting with products and services. Responsibilities include handling returns, refunds, and cash drops, supporting vendor deliveries, maintaining inventory accuracy, and ensuring proper pricing and signage.