Shift Lead: Front-Store Ops & Customer Experience

Walgreens; El Paso (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in El Paso, TX is seeking a dedicated team member who can open and close the store when management is not present, perform required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day. You may also be responsible for opening the back door for deliveries.

The role involves engaging customers, resolving questions, processing returns and refunds, and supporting inventory and pricing activities while upholding Walgreens service standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or state pharmacy license as required.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness for business.
• Process returns, refunds, cash drops, and pricing adjustments; manage cash registers.
• Deliver a distinctive customer experience and assist customers and patients.

Skills

Leadership

English proficiency

Education

PTCB certification

Pharmacy license (state)

Job description

Walgreens in El Paso, TX is seeking a dedicated team member who can open and close the store when management is not present, perform required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day. You may also be responsible for opening the back door for deliveries.

The role involves engaging customers, resolving questions, processing returns and refunds, and supporting inventory and pricing activities while upholding Walgreens service standards.