Shift Lead: Flexible Scheduling & Guest Experience

Chick-fil-A; Florissant (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance options for you and/f

Employee discounts for Chick-fil-A

Comprehensive training programs

Job summary

Chick-fil-A Florissant is seeking a proactive Team Leader to manage shifts, uphold our food safety standards, and ensure exceptional guest service. You will coach and develop team members, supervise daily operations, and help create a welcoming, high-performance atmosphere in a busy restaurant.

The role offers flexible scheduling and opportunities for leadership growth, with on-site work and weekend shifts in a people-focused environment that emphasizes teamwork and service excellence.

Qualifications

• Passion for Chick-fil-A values.
• Ability to influence team members and drive accountability for the Winning Hearts Every Day initiative.
• Enthusiastic and friendly demeanor.
• Strong people skills with a commitment to superior customer service.
• Ability to work in a fast-paced environment.
• Excellent organizational, coaching, and leadership skills.
• Excellent communication skills.
• Ability to work weekends and on-site.
• Reliable transportation.

Responsibilities

• Uphold Chick-fil-A Florissant’s food safety standards and procedures.
• Oversee food quality and presentation to meet high standards.
• Create connections by responding promptly and respectfully to guest needs.
• Lead day-to-day operations in a high-volume, fast-paced restaurant.
• Train, mentor, and develop team members and set a positive shift tone.
• Open and close the restaurant, counting drawers and completing checklists.
• Communicate effectively with team members and guests.
• Perform other duties as assigned.

Skills

Team leadership

Customer service

Communication

Teamwork

Job description

Chick-fil-A Florissant is seeking a proactive Team Leader to manage shifts, uphold our food safety standards, and ensure exceptional guest service. You will coach and develop team members, supervise daily operations, and help create a welcoming, high-performance atmosphere in a busy restaurant.

The role offers flexible scheduling and opportunities for leadership growth, with on-site work and weekend shifts in a people-focused environment that emphasizes teamwork and service excellence.