Back-of-House Shift Leader - Flexible Scheduling & Growth

Chick-fil-A; Washington (District of Columbia); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a capable Senior Leader to support daily operations and lead by example in a fast-paced environment. You will coach team members, manage shifts as key holder, and uphold exceptional guest service while maintaining a positive, professional atmosphere.

Responsibilities include training staff, ensuring smooth opening/closing, and fostering a culture of integrity and teamwork. Fluency in English and Spanish is preferred, with Friday/Saturday availability.

Qualifications

• Strong leadership skills and ability to coach or correct employees
• Excellent written and spoken communication
• Team player with empathy and integrity
• Ability to think critically and solve problems under pressure

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant
• Respond promptly and respectfully to guest needs
• Assist in training new hires and set the shift tone
• Lead shifts, open/close, and act as key holder
• Demonstrate professionalism and strong communication with staff and guests

Skills

Leadership

Coaching

Communication

Team player

Empathy

Integrity

Problem solving

Critical thinking

Tools

Back-office software

Job description

Chick-fil-A is seeking a capable Senior Leader to support daily operations and lead by example in a fast-paced environment. You will coach team members, manage shifts as key holder, and uphold exceptional guest service while maintaining a positive, professional atmosphere.

Responsibilities include training staff, ensuring smooth opening/closing, and fostering a culture of integrity and teamwork. Fluency in English and Spanish is preferred, with Friday/Saturday availability.