Shift Leader - Fast-Paced Café, Flexible Schedule

Chick-fil-A Restaurants; Florissant (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance options

Employee discounts on meals

Comprehensive training programs

Job summary

Chick-fil-A Florissant is seeking a Team Leader to oversee daily operations, uphold food safety and quality, and foster a culture of exceptional guest service. You will lead and mentor team members, manage opening/closing tasks, and ensure smooth shifts in a fast-paced environment.

The role emphasizes strong communication, a friendly demeanor, and a commitment to Chick-fil-A values. Weekend availability and on-site work are required, with opportunities for growth and employee discounts.

Qualifications

• Passion for Chick-fil-A values.
• Ability to influence team members and drive accountability for the Winning Hearts Every Day initiative.
• Enthusiastic and friendly demeanor.
• Strong people skills with a commitment to superior customer service.
• Ability to work in a fast-paced environment.
• Excellent organizational, coaching, and leadership skills.
• Excellent Communication Skills.
• Ability to work weekends and on-site.

Responsibilities

• Uphold Food Safety Standards: Ensure adherence to food safety standards and operational procedures, promoting a safe environment for team members and guests.
• Ensure Food Quality: Oversee food preparation and presentation to meet high standards for taste and freshness.
• Create Connections: Respond promptly and respectfully to guest needs, reinforcing the Winning Hearts Every Day philosophy.
• Lead Operational Activities: Participate in day-to-day high-volume restaurant operations for efficient service.
• Train, Mentor and Develop Team Members: Assist in training and set a positive tone for each shift.
• Open and Close the Restaurant: Lead shifts, manage opening/closing tasks, counts, and checklists.
• Communicate Effectively: Use strong written and spoken communication with team members and guests.

Skills

Leadership

Teamwork

Communication

Customer service

Coaching/mentoring

Job description

Chick-fil-A Florissant is seeking a Team Leader to oversee daily operations, uphold food safety and quality, and foster a culture of exceptional guest service. You will lead and mentor team members, manage opening/closing tasks, and ensure smooth shifts in a fast-paced environment.

The role emphasizes strong communication, a friendly demeanor, and a commitment to Chick-fil-A values. Weekend availability and on-site work are required, with opportunities for growth and employee discounts.