Shift Lead — Flexible Hours, Tips & Growth

10 Peet's Coffee Inc.; Sonoma (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Medical, dental and vision options

Paid vacation after 4 months

Free beverages and baked goods + staff

401k with employer matching

Employee Assistance program

Flexible part-time schedule

Employee discount

Tips additional earnings

Job summary

Peet’s Coffee is seeking a Shift Lead to manage day-to-day operations, lead shifts with focus and clarity, and deliver exceptional customer experiences in a fast-paced cafe. You will guide team members, uphold quality, and keep the coffeebar welcoming and efficient.

The role requires at least 1 year in a leadership role or directing others, plus POS/cash handling experience. Availability of three days a week or more is expected to meet business needs.

Qualifications

• 1 year experience in a leadership role or directing others.
• 1 year experience with POS/cash handling responsibilities.
• Must be legally eligible to work in the United States and 18+.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability.
• Ensure operational excellence by executing opening/closing routines, cash handling, inventory tasks, and visual updates.
• Embrace learning and change by developing skills, adapting to priorities, and solving problems to keep shifts running smoothly.

Skills

Leadership

POS / Cash Handling

Customer Service

Team Coordination

Job description

Peet’s Coffee is seeking a Shift Lead to manage day-to-day operations, lead shifts with focus and clarity, and deliver exceptional customer experiences in a fast-paced cafe. You will guide team members, uphold quality, and keep the coffeebar welcoming and efficient.

The role requires at least 1 year in a leadership role or directing others, plus POS/cash handling experience. Availability of three days a week or more is expected to meet business needs.