Shift Lead - Fast-Paced Restaurant Ops Leader

The Flavorful Group; Patterson (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Jersey Mike's Subs in Patterson, CA is seeking a dedicated Shift Lead to supervise team members on peak shifts and deliver outstanding guest experiences. This hands-on leadership role supports opening/closing tasks, maintains quality, safety, and cleanliness, and ensures adherence to Jersey Mike's standards.

The ideal candidate has Jersey Mike's experience, strong communication skills, and a proven ability to thrive in a fast-paced environment while promoting a positive team culture.

Qualifications

• Must have previous Jersey Mike's experience.
• Leadership or supervisory experience in a restaurant setting preferred.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to multitask in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Lead and supervise team members during assigned shifts.
• Ensure exceptional customer service and a positive guest experience.
• Assist with opening and closing procedures.
• Maintain food quality, safety, and cleanliness standards.
• Train, coach, and support crew members.
• Monitor productivity and ensure efficient restaurant operations.
• Handle customer concerns professionally and effectively.
• Maintain compliance with company policies and procedures.
• Support inventory management and daily operational tasks.
• Lead by example and foster a positive team culture.

Skills

Leadership experience

Customer service

Communication

Multitasking

Physical stamina

Job description

Jersey Mike's Subs in Patterson, CA is seeking a dedicated Shift Lead to supervise team members on peak shifts and deliver outstanding guest experiences. This hands-on leadership role supports opening/closing tasks, maintains quality, safety, and cleanliness, and ensures adherence to Jersey Mike's standards.

The ideal candidate has Jersey Mike's experience, strong communication skills, and a proven ability to thrive in a fast-paced environment while promoting a positive team culture.