Shift Lead: Fast-Paced Team Builder & Service Pro

13223 Sunrise Jersey Mike's; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Jersey Mike’s Subs is hiring a Shift Leader to support the management team in running a busy Jersey Mike’s location. You will coach staff, ensure high quality food, and deliver outstanding customer service while managing cash and compliance.

The role emphasizes leadership, reliability, and a hands-on approach to daily operations. Ideal candidates have strong communication skills, a commitment to food safety, and the ability to multitask in a fast-paced environment.

Qualifications

• Education: High school degree or equivalent.
• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler
• Must have reliable transportation.

Responsibilities

• Coaching staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales.
• Maintaining cleanliness and sanitation.

Skills

Customer service

Leadership

Food prep

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Slicer operation

Job description

Jersey Mike’s Subs is hiring a Shift Leader to support the management team in running a busy Jersey Mike’s location. You will coach staff, ensure high quality food, and deliver outstanding customer service while managing cash and compliance.

The role emphasizes leadership, reliability, and a hands-on approach to daily operations. Ideal candidates have strong communication skills, a commitment to food safety, and the ability to multitask in a fast-paced environment.