Shift Lead - Fast-Paced Food Service Coach

gfsapplegreen; Irmo (SC); On-site; USD 18,000 - 23,000; Full time

Job summary

Applegreen USA is seeking a Shift Lead for a South Carolina Burger King location. The Shift Supervisor supports the Restaurant GM and AGM, helping to manage operations during assigned shifts and directly oversees a team of Crew Members.

The role focuses on delivering fast, friendly service, maintaining brand standards, coaching Team Members, and ensuring accurate product preparation and prompt delivery in line with speed of service guidelines.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal, leadership, and organizational skills.
• Excellent time management and ability to work across all shifts.
• High school diploma or equivalent required.
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Ability to traverse all parts of the restaurant quickly.
• Frequent standing for long periods.
• Must be able to lift 25-50 pounds at times.
• Must be at least eighteen (18) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.
• Performs duties of the Crew Member when necessary.

Skills

Verbal communication

Written communication

Interpersonal skills

Leadership

Organizational skills

Time management

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

Applegreen USA is seeking a Shift Lead for a South Carolina Burger King location. The Shift Supervisor supports the Restaurant GM and AGM, helping to manage operations during assigned shifts and directly oversees a team of Crew Members.

The role focuses on delivering fast, friendly service, maintaining brand standards, coaching Team Members, and ensuring accurate product preparation and prompt delivery in line with speed of service guidelines.