Shift Lead - Fast, Friendly Service Leader

gfsapplegreen; West Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Applegreen USA is seeking a Shift Lead for one of our South Carolina Burger King locations. The role supports the GM and AGM in running daily operations and directly oversees a shift of Crew Members to ensure quality, speed, and guest satisfaction.

The ideal candidate has supervisory experience, excellent communication and leadership skills, and the ability to work across all shifts in a fast-paced restaurant environment.

Qualifications

• High school diploma or equivalent required.
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Excellent verbal and written communication skills.
• Ability to work across all shifts.
• Must be able to lift 25–50 pounds.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.
• Performs duties of the Crew Member when necessary.

Skills

Verbal communication

Interpersonal skills

Leadership

Time management

Customer service

Education

High school diploma or equivalent

Job description

Applegreen USA is seeking a Shift Lead for one of our South Carolina Burger King locations. The role supports the GM and AGM in running daily operations and directly oversees a shift of Crew Members to ensure quality, speed, and guest satisfaction.

The ideal candidate has supervisory experience, excellent communication and leadership skills, and the ability to work across all shifts in a fast-paced restaurant environment.