Shift Lead: Energize Service and Grow with the Team

Greenhouse Software, Inc.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

$19.35+tips

Employee Discount

Health Insurance

Free coffee – duh’

Job summary

JOE & The Juice in New York is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift with energy, ensure smooth operations, delegate tasks, and support juicers to grow and shine while maintaining high guest experience.

You’ll focus on daily operations, standards, training, guest service, and sales targets, reporting to the Store Manager. The role offers a fast-paced, people-centered environment with competitive pay and benefits like health insurance and free

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Organizational skills

Communication skills

Leadership

People-oriented

Job description

JOE & The Juice in New York is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift with energy, ensure smooth operations, delegate tasks, and support juicers to grow and shine while maintaining high guest experience.

You’ll focus on daily operations, standards, training, guest service, and sales targets, reporting to the Store Manager. The role offers a fast-paced, people-centered environment with competitive pay and benefits like health insurance and free