Shift Lead: Elevate Service & Profitability

Burger King; Rock Springs (WY); On-site; USD 19,000 - 25,000; Full time

Job summary

Burger King in Rock Springs, WY is seeking an Hourly Shift Supervisor to lead the restaurant during assigned shifts, focusing on sales, profitability, guest experience and people development. You will support the Restaurant General Manager and Assistant Manager, directing a team of crew members to deliver fast, accurate service and maintain brand standards.

The role emphasizes accountability for cash controls, inventory, and daily operations, with hands-on coaching, ensuring speedy food

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.

Responsibilities

• Follows cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections; Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Coaches and provides feedback to Team Members to raise restaurant performance.
• Sets an example by implementing shift plans and driving operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within speed of service guidelines.
• Motivates Team Members during the shift on each workstation.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures restaurant upholds operational and brand standards.
• Performs duties of the Team Member when necessary.

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King in Rock Springs, WY is seeking an Hourly Shift Supervisor to lead the restaurant during assigned shifts, focusing on sales, profitability, guest experience and people development. You will support the Restaurant General Manager and Assistant Manager, directing a team of crew members to deliver fast, accurate service and maintain brand standards.

The role emphasizes accountability for cash controls, inventory, and daily operations, with hands-on coaching, ensuring speedy food