Shift Lead - Elevate Retail Ops & Customer Experience

Walgreens; Fresno (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Fresno, CA is seeking a reliable team member to operate in the absence of store management, handle opening/closing tasks, cash handling, and ensure the floor and stock room are ready for the business day. The role focuses on delivering a distinctive customer experience and supporting vendor deliveries, pricing, and inventory processes.

Ideal candidates have at least one year of leadership or retail key holder experience, are fluent in English, and are comfortable with basic

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, starting systems and cash handling.
• Ensures floor and stock room are ready for the business day and opens back door for deliveries.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Maintains accurate pricing and signage to support local regulations.
• Assists with inventory counts and basic bookkeeping activities.

Skills

Leadership experience

Cash handling

English fluency

Retail operations understanding

Education

PTCB certification or pharmacy license

Job description

Walgreens in Fresno, CA is seeking a reliable team member to operate in the absence of store management, handle opening/closing tasks, cash handling, and ensure the floor and stock room are ready for the business day. The role focuses on delivering a distinctive customer experience and supporting vendor deliveries, pricing, and inventory processes.

Ideal candidates have at least one year of leadership or retail key holder experience, are fluent in English, and are comfortable with basic