Store Shift Lead: Customer Experience & Operations

Walgreens; Fresno (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fresno, Texas is seeking team members to support store operations in the absence of management, including opening/closing, cash handling, and ensuring the floor and stock room are ready for the business day.

You will deliver a distinctive customer experience, assist with operations, pricing, inventory accuracy, and basic bookkeeping while upholding store policies and safety guidelines.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.
• Working knowledge of store systems and equipment.

Responsibilities

• Open and close the store in the absence of store management.
• Handle cash, returns, refunds, cash drops to the safe, and provide change as requested.
• Model and deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and backdoor openings for deliveries.
• Maintain accurate inventory counts and pricing signage.
• Assist with basic department pricing and ensure compliance with local regulations.

Skills

Leadership

English proficiency

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Fresno, Texas is seeking team members to support store operations in the absence of management, including opening/closing, cash handling, and ensuring the floor and stock room are ready for the business day.

You will deliver a distinctive customer experience, assist with operations, pricing, inventory accuracy, and basic bookkeeping while upholding store policies and safety guidelines.