Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Duncanville (TX); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a Customer Experience associate to greet customers, assist with products, and resolve issues, ensuring a positive store experience. The role includes supporting operations, pricing, inventory, and displays, and helping with pharmacy window duties when needed.

Strong English and prior leadership or retail experience are required; PTCB or pharmacy license preferred by state. Join a team focused on service excellence and compliance, with training and development opportunities,

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices to deliver a delightful customer experience.
• Assist with price changes and ensure proper signage and local compliance.

Skills

Leadership experience

Retail experience

Customer service

English fluency

Tools

Cash register

Job description

Walgreens is seeking a Customer Experience associate to greet customers, assist with products, and resolve issues, ensuring a positive store experience. The role includes supporting operations, pricing, inventory, and displays, and helping with pharmacy window duties when needed.

Strong English and prior leadership or retail experience are required; PTCB or pharmacy license preferred by state. Join a team focused on service excellence and compliance, with training and development opportunities,