Pharmacy Customer Experience Specialist

Walgreens; Clarkston (MI); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Clarkston, MI is seeking a Customer Experience team member who greets customers, assists with products and services, and helps resolve issues to ensure a positive shopping and health-care experience.

Responsibilities include supporting pharmacy operations, maintaining shelves, processing sales, and assisting pharmacists with routine tasks. Strong English, flexible schedule, and customer service mindset are essential.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them, helping with products and services, and resolving issues to ensure a positive experience.
• Models customer service best practices and delivers a distinctive Walgreens experience.
• Provides courteous, fast, and efficient service at the register and across store operations.
• Performs pharmacy-related tasks under supervision, including entering patient and drug information and assisting with dispensing.
• Maintains merchandise presentation, inventory, and store cleanliness; assists with inventory and pricing accuracy.
• Supports pharmacy Department on inventory management and adheres to company policies and procedures.

Job description

Walgreens in Clarkston, MI is seeking a Customer Experience team member who greets customers, assists with products and services, and helps resolve issues to ensure a positive shopping and health-care experience.

Responsibilities include supporting pharmacy operations, maintaining shelves, processing sales, and assisting pharmacists with routine tasks. Strong English, flexible schedule, and customer service mindset are essential.