Shift Lead - Elevate Customer Experience & Store Ops

Walgreens; Owensboro (KY); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Owensboro, KY is seeking a capable lead associate to open and close the store in the absence of management, manage cash handling, and ensure readiness for business. You will greet customers, assist with product needs, and coach teammates on service excellence to deliver a distinctive Walgreens experience.

The role requires one year of leadership or key holder experience, English fluency, and may involve PTCB certification or state pharmacy licensure.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store, handle cash, and prepare for the business day.
• Assist customers and resolve issues to deliver a positive experience.
• Maintain inventory, pricing, and store cleanliness; assist with vendor deliveries and backroom operations.

Skills

Leadership experience

Retail key holder

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in Owensboro, KY is seeking a capable lead associate to open and close the store in the absence of management, manage cash handling, and ensure readiness for business. You will greet customers, assist with product needs, and coach teammates on service excellence to deliver a distinctive Walgreens experience.

The role requires one year of leadership or key holder experience, English fluency, and may involve PTCB certification or state pharmacy licensure.